By accessing and using the Starlight Fairy Shop website (starlightfairyshop.com), you confirm that you are at least 18 years of age, or that you are the age of majority in your jurisdiction, and that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy.

If you do not agree with any part of these terms, you must not use our website or services. Your continued use of the site following the posting of any changes to these terms constitutes your acceptance of those changes.

These terms apply to all visitors, registered users, and anyone else who accesses or uses Starlight Fairy Shop. We reserve the right to refuse service to anyone for any reason at any time.

You may use our website only for lawful purposes and in accordance with these Terms. You agree not to use the site in any way that violates any applicable local, national, or international law or regulation.

The following activities are strictly prohibited:

• Using automated tools, bots, or scrapers to access or collect data from our website without prior written consent.
• Attempting to gain unauthorized access to any part of the site, server, or database.
• Submitting false, misleading, or fraudulent information during registration or checkout.
• Engaging in any conduct that restricts or inhibits anyone's use or enjoyment of the website.
• Reproducing, duplicating, copying, or reselling any part of our site in violation of these Terms.

We reserve the right to terminate or suspend your account and access to the website at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

All orders placed on Starlight Fairy Shop are subject to acceptance and availability. We reserve the right to refuse or cancel any order at any time for reasons including product unavailability, pricing errors, or suspected fraudulent activity.

Prices displayed on the website are in US Dollars (USD) and include applicable taxes unless otherwise stated. We reserve the right to modify prices at any time without prior notice. However, once an order is confirmed, the price at the time of purchase will be honored.

We accept the following payment methods: Visa, MasterCard, American Express, PayPal, Apple Pay, and Google Pay. All payment transactions are processed securely via Stripe. We do not store your full card details on our servers. By placing an order, you confirm that the payment information provided is accurate and that you are authorized to use the selected payment method.

Promotional codes and discount vouchers are subject to their own terms and conditions. Only one promotion may be applied per order. Codes cannot be combined with other offers unless explicitly stated.

We aim to dispatch all orders within 1–2 business days of payment confirmation. Delivery times depend on the shipping method selected at checkout and your location. Estimated delivery times are provided as a guide only and are not guaranteed.

Standard domestic shipping typically takes 5–7 business days. Express shipping typically takes 2–3 business days. Next-day delivery is available for orders placed before 12:00 PM. We offer international shipping to over 30 countries; international delivery typically takes 7–14 business days.

Risk of loss and title for items purchased pass to you upon delivery. We are not responsible for delays caused by customs inspections, adverse weather conditions, or other circumstances beyond our control. Customs duties and import taxes for international orders are the sole responsibility of the recipient.

We want you to love your purchase. If you are not completely satisfied, you may return eligible items within 30 days of delivery for a full refund or exchange, subject to the following conditions:

• Items must be unworn, unwashed, and in their original condition with all tags attached.
• Items marked as "Final Sale" are not eligible for return or exchange.
• Swimwear and underwear cannot be returned for hygiene reasons.
• Returns must be initiated through your account's "My Orders" page or by contacting our support team.

Once we receive and inspect your returned item, refunds are processed within 3–5 business days to your original payment method. We are not responsible for items lost in transit during the return shipment. We recommend using a tracked service. Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

All content on the Starlight Fairy Shop website — including but not limited to text, graphics, logos, product images, descriptions, button icons, audio clips, digital downloads, data compilations, and software — is the property of Starlight Fairy Shop or its content suppliers and is protected by applicable copyright, trademark, and other intellectual property laws.

You may view, download, and print content from this site strictly for your own personal, non-commercial use. You may not reproduce, republish, distribute, transmit, modify, or create derivative works from any content on this site without our express written permission. Unauthorized use of our content may give rise to a claim for damages and/or constitute a criminal offense.

The Starlight Fairy Shop name, logo, and all related product and service names, design marks, and slogans are trademarks of Starlight Fairy Shop. You are not permitted to use these marks without our prior written consent.

To the fullest extent permitted by applicable law, Starlight Fairy Shop and its affiliates, officers, employees, agents, partners, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, data, use, goodwill, or other intangible losses — resulting from your access to or use of (or inability to access or use) the website or any content thereon.

Our total liability to you for any claim arising out of or relating to these Terms or your use of our website shall not exceed the total amount paid by you to us in the 12 months preceding the event giving rise to such claim.

We make no warranty that our website will be error-free, uninterrupted, secure, or free of viruses or other harmful components. Product descriptions, colors, and sizing information are provided in good faith but we do not guarantee complete accuracy. Colors may vary slightly depending on your screen settings.

Starlight Fairy Shop reserves the right to update or modify these Terms of Use at any time without prior notice. Changes will be effective immediately upon posting to the website. We will update the "Last updated" date at the top of this page whenever revisions are made.

It is your responsibility to review these Terms periodically for changes. Your continued use of the website following the posting of any changes constitutes your binding acceptance of the revised terms. If you do not agree to the revised terms, you must stop using the website.

If you have any questions about these Terms of Use, please contact us at support@starlightfairyshop.com. We aim to respond to all inquiries within 2 business days.